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Customer Satisfaction Money-Back Guarantee

We’re so confident that you’ll get results you’ll love with your new device that we offer a range of money-back guarantees on a range of our top brands.

If you begin to start using the device and decide it isn’t right for you, simply return it within the terms of the specific guarantee outlined below for a refund on the cost of the item.

Please note your trial period begins upon receipt of your device as confirmed by the tracking number associated with your shipment unless otherwise stated. If you have been using your device for longer than the designated money-back guarantee trial period, you will not automatically be eligible for a refund under this particular offer.

Braun

We're so confident that you’ll get results you’ll love with your Braun IPL device that we offer a 100-day money back guarantee.

If you don’t think your Braun Silk-Expert device has delivered superior results, you can get your money back by simply emailing sales@currentbody.com to obtain your receipt of purchase and submitting it by downloading this form. Please note the money back guarantee on Braun products is only applicable in the UK and Ireland.

Clarisonic

We offer a 90-day money-back guarantee on all Clarisonic devices. We ask that you have used the device for a 60-second treatment each day over a 30-day period to make sure that you have allowed enough time to start working on your skin and see consistent results. 

We also advise that it takes a minimum of 12 weeks to see clear results using Clarisonic. If you are still not satisfied, simply return the device to us and we will provide a full refund.

If after this time you are still not satisfied, please feel free to contact our customer service team to arrange the return of the item.

NIRA Skin

We're so confident that you'll get results you'll love with your Nira Skincare Laser from the first use that we offer a 60-day money back guarantee.

We ask that you have used the device for two minutes a day for 30 days to see consistent results. By using it for a month, it ensures that you have given the device a proper chance to start working on your skin and for collagen to start producing. If you are still not satisfied, you can return the device for a 60-day money back guarantee.

NuFACE

Exclusive to CurrentBody, we offer a 90-day money-back guarantee on all NuFACE and NuBODY devices. To make sure you’ve allowed enough time to see results, we simply ask that you have used the device for at least 60 days, 5 times per week for 5 minutes on the treatment area. This ensures that you have given the device a proper chance to start working for you. We also advise that it takes a minimum of 4 weeks to see visible results from this range of devices.

If after this time you are still not satisfied with your skin rejuvenation experience, you can contact us to return the device. We offer free UK returns on NuFACE and NuBODY devices, and will also refund up to £15 on international returns for these devices. Once we’ve received the product back, we will process your refund, minus a 10% restocking fee to cover return administration.  

Philips

We offer a 100-day money-back guarantee on a range of Philips Lumea Hair Removal devices, including the BRI950/00, BRI953/00, BRI956/00, BRI861/00, and SC1997/00.

We ask that you have used the device for at least 6 treatments to make sure you’re getting the most out of your device. We also advise that it can take a minimum of 10 weeks to begin to see visible results. Following this treatment plan, if you are still not satisfied with your device, please email sales@currentbody.com and we will advise you on the next steps in the return process.  

Please note the money back guarantee on Philips Lumea devices is only applicable in the UK.

Quasar MD

We offer a 90-day money-back guarantee on all Quasar MD devices. To be eligible for a refund, we ask that you have used the device over a 70-day period, as it takes 12 weeks to begin to see visible results from the device. If you would still like to return your device after this time, simply contact our dedicated customer service team to arrange a full refund.

Sensica

We offer a 60-day money-back guarantee on all Sensica devices. To make sure you’ve allowed enough time to see results, we simply ask that you have used the device for at least 40 days, treating in line with the instruction manual. This ensures that you have given the device a proper chance to start working for you. 

SmoothSkin

We offer a 90-day money-back guarantee on all SmoothSkin devices. To achieve optimum results, we recommend trialling it on a weekly basis over a 70-day period. This ensures enough time for the device to start working properly on your skin. We also advise it takes a minimum of 12 weeks to see visible results using your IPL hair removal device. Following this treatment plan, if you are still not satisfied you can return the device to us for a full refund.

Tria

We offer a range of 90-day money-back guarantees on our top Tria products. We ask that you follow the below treatment plans to make sure you’re getting the most out of your product.

Tria 4x & Tria Hair Removal Laser Precision: We recommend using the device once every two weeks over a 70-day period. We also advise that 12 weeks is the correct treatment time to see results from the device.

Tria Age-Defying Laser & Tria Eye Wrinkle Corrector: We recommend using the device every day for 8 weeks, following with a 4-week break. We also advise that 12 weeks is the correct treatment time to see results from the device.

If after this time you are still not satisfied with your Tria device, simply contact our customer service team for a full refund.

Trophy Skin

We offer a 60-day money-back guarantee on all our Trophy Skin devices. To make sure you’re achieving optimum results, we recommend using the device for at least 1 month before making the decision to return it. This allows the technology to start working deep into the skin, and after this time we would expect you to see some initial visible results.

If after this time you are still not completely satisfied, our customer service team will assist you in achieving a full refund.

General Information

If you have any questions regarding your money-back guarantee or dedicated treatment plan, please don’t hesitate to get in touch with our dedicated customer service team

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